Frequently Asked Questions

Do you offer international shipping?

We currently only ship domestically and to Europe, including the UK. Unfortunately, we do not offer shipping to other international destinations at this time.

We apologize for any inconvenience this may cause. Please check back in the future, as we are always evaluating ways to better serve our customers.

How long will it take to receive my order?

Shipping times vary depending on your location. Domestic orders typically arrive within 2-5 business days. International orders can take anywhere from 6-24 business days.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email so you can monitor the delivery status.

Are your ceramics dishwasher safe?

While our ceramics are technically dishwasher safe, we do not recommend it. To ensure the longevity and quality of your pieces, we suggest hand washing them with mild soap and warm water.

Can I return or exchange a piece if I don't like it?

Unfortunately, we do not accept returns or exchanges as all items are handmade and limited edition. We take great care in providing detailed descriptions and photos to help you make informed decisions before purchasing.

Do you offer refunds?

As each piece is handmade and part of a limited edition, we do not offer refunds. Please be sure of your purchase before completing the transaction.